We often find ourselves in situations where it is difficult to understand where the other person is coming from. And despite our best efforts, we can't get our point across. It's almost like we are speaking a different language. And in a way, we are. We just can't tune into the right channel to effectively get our point across.
Kahler Communications Oceania Ltd offers a toolbox called the Process Communication Model� (PCM) allowing you to understand your own behaviour.
Communication is particularly difficult when you or someone else is under pressure. With PCM you can understand your reactions under stress — and how to fix it! You can also recognise stress in others and assist them in managing their stress. You can assess people?s needs quite quickly based on what people say, how they say it, how they act and react in situations, but also using visual and other cues. Satisfying those needs is the key to communication. You know which "language" you have to use to be heard and understood. And you learn what you need to do in order to help yourself — and others — to get out of stressful situations.
In our training course you are given your own personalised course material that includes an outline of your personality profile.
The Australia and New Zealand licence for PCM is held by Kahler Communications Oceania Ltd.
To find out more about PCM seminars or for a PCM seminar schedule please contact us: